[ale] Cable modem and service

[leamhall at gmail.com (leam hall)]

Jim, again, thanks! I'm now in Charleston SC and thunderstorms seem to be
the natural pastime. I'll quit grumping and be patient. And spend time in
the bookstore on their wi-fi.  ;)

Leam

On Tue, Jul 19, 2016 at 11:55 AM, Jim Kinney <jim.kinney at gmail.com> wrote:

> Wow. Basically no signal on the downstream connection. That's very much a
> provider issue.
>
> Not to give Comcast any "out" here but this is thunderstorm season. The
> contract installers were/are not all as diligent as they should be about
> grounding everything. A lightning strike in area A can knock out service in
> area B if both are not grounded properly at all the pole units and all the
> residential units.
>
> On Tue, 2016-07-19 at 11:10 -0400, leam hall wrote:
>
> Jim, thanks! Having to wait a week before they can look at it just rubs
> salt in the wound.
>
> I'm trying to post the modem pages but my web host is having ssh issues
> again. Bleagh! Any specific things to look for? The Signal Page shows
> Upstream at 50 dBmV and downstream at between -1 and 1 dBmV.
>
> I can send someone the files if they want to bother. Didn't want to spam
> the list.
>
> Thanks!
>
> Leam
>
>
> Power Level
> The Downstream Power Level reading is a snapshot taken at the time this
> page was requested. Please Reload/Refresh this Page for a new reading 0
> dBmV   -1 dBmV   0 dBmV   0 dBmV   0 dBmV   0 dBmV   1 dBmV   1 dBmV
>
> On Sun, Jul 17, 2016 at 9:56 PM, Jim Kinney <jim.kinney at gmail.com> wrote:
>
> That's comcast. Make them redo their ground and check power ratings.
>
> On Jul 17, 2016 6:08 PM, "leam hall" <leamhall at gmail.com> wrote:
>
> Moved, trying to keep Comcast just to make it fast. Not working.
>
> Using the same Surfboard SB6141 as of three days ago. Service was to be on
> today. The up and down lights come on green then go to blue. Comcast says
> modem not responding to contact.
>
> Hooked modem directly to incoming cable line, and then after the first
> splitter. Lights still the same.
>
> Is this me or comcast?
>
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> --
> Mind on a Mission <http://leamhall.blogspot.com/>
>
> --
>
> James P. Kinney III Every time you stop a school, you will have to build a
> jail. What you gain at one end you lose at the other. It's like feeding a
> dog on his own tail. It won't fatten the dog. - Speech 11/23/1900 Mark
> Twain http://heretothereideas.blogspot.com/
>
>


-- 
Mind on a Mission <http://leamhall.blogspot.com/>
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