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[ale] Open Source ITSM tools?
- Subject: [ale] Open Source ITSM tools?
- From: nadupalliramesh at gmail.com (Nadupalli Ramesh)
- Date: Mon, 16 Dec 2013 16:15:03 +0530
- In-reply-to: <CAEo=5Px-T8S77aQhpB+52afoBSdr7OOs+MCCtWsSGmPg_h9LUA@mail.gmail.com>
- References: <[email protected]> <CAEo=5Px-T8S77aQhpB+52afoBSdr7OOs+MCCtWsSGmPg_h9LUA@mail.gmail.com>
We use Jira, it's built using the open source stack. Application can be customized to fit to your requirements. Compared to other products this comes out cheaper.
Sent from my iPhone
> On Dec 15, 2013, at 7:19 PM, Jim Kinney <jim.kinney at gmail.com> wrote:
>
> Otrs has much of that. Uses email for all communication.
>
>> On Dec 15, 2013 6:38 AM, "Leam Hall" <leamhall at gmail.com> wrote:
>> Anyone know of enterprise class ITSM tools that are fully Open Source? Something that has Asset Management, discovery, ticketing, contract linking, change management, SLA monitoring, etc?
>>
>> Something like BMC Remedy but Open Source and not so dog slow.
>>
>> Leam
>>
>> --
>> http://31challenge.net
>> http://31challenge.net/insight
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