[no subject]

J.M. Taylor wrote:
> Here's the story: my grandmother was a victim of identity theft about a 
> month after she signed up for an account at earthlink.  She moved up with 
> my parents and forgot she had the account amidst all the other actually 
> important stuff you have to deal with when your identity's been stolen.  
> No clue what the password is.  
> Naturally the cc she used to sign up has been cancelled.  Now, she never 
> used the account after the first 2 days when I was testing it, and 
> certainly not after the 3 month free trial ended...but they sent 
> collection emails and now a collecitons agency has become involved.
> 
> I don't mind paying the bill, but I want to speak to a human being who has 
> sufficient access to call off the creditors and cancel the account and deal with this 
> mess.  Does anybody have any contacts at Earthlink who can help 
> me get this nastiness resolved?  The customer service numbers and other 
> normal entry points are not doing any good at all.
> 
> Thanks, as always
> jenn
> 

-- 
__________________________________________________________
Dow Hurst                  Office: 770-499-3428            *
Systems Support Specialist    Fax: 770-423-6744            *
1000 Chastain Rd. Bldg. 12                                 *
Chemistry Department SC428  Email:   dhurst at kennesaw.edu   *
Kennesaw State University         Dow.Hurst at mindspring.com *
Kennesaw, GA 30144                                         *
************************************************************
This message (including any attachments) contains          *
confidential information intended for a specific individual*
and purpose, and is protected by law.  If you are not the  *
intended recipient, you should delete this message and are *
hereby notified that any disclosure, copying, distribution *
of this message, or the taking of any action based on it,  *
is strictly prohibited.                                    *
************************************************************


</pre>
<!--X-Body-of-Message-End-->
<!--X-MsgBody-End-->
<!--X-Follow-Ups-->
<hr>
<!--X-Follow-Ups-End-->
<!--X-References-->
<ul><li><strong>References</strong>:
<ul>
<li><strong><a name="00489" href="msg00489.html">[ale] [OT] earthlink contacts - anybody?</a></strong>
<ul><li><em>From:</em> jtaylor at onlinea.com (J.M. Taylor)</li></ul></li>
</ul></li></ul>
<!--X-References-End-->
<!--X-BotPNI-->
<ul>
<li>Prev by Date:
<strong><a href="msg00491.html">[ale] [OT] earthlink contacts - anybody?</a></strong>
</li>
<li>Next by Date:
<strong><a href="msg00493.html">[ale] Lindows changes name to Linspire</a></strong>
</li>
<li>Previous by thread:
<strong><a href="msg00491.html">[ale] [OT] earthlink contacts - anybody?</a></strong>
</li>
<li>Next by thread:
<strong><a href="msg00623.html">[ale] [OT] earthlink contacts - anybody?</a></strong>
</li>
<li>Index(es):
<ul>
<li><a href="maillist.html#00492"><strong>Date</strong></a></li>
<li><a href="threads.html#00492"><strong>Thread</strong></a></li>
</ul>
</li>
</ul>

<!--X-BotPNI-End-->
<!--X-User-Footer-->
<!--X-User-Footer-End-->
</body>
</html>