[no subject]

HTH and good luck. When Earthlink swallowed Mindspring everything went
south.

Greg

> -----Original Message-----
&gt; From: ale-bounces at ale.org [<a  rel="nofollow" href="mailto:ale-bounces";>mailto:ale-bounces</a> at ale.org]On Behalf Of J.M.
&gt; Taylor
&gt; Sent: Wednesday, April 14, 2004 12:19 PM
&gt; To: ale at ale.org
&gt; Subject: [ale] [OT] earthlink contacts - anybody?
&gt;
&gt;
&gt;
&gt; Here's the story: my grandmother was a victim of identity theft about a
&gt; month after she signed up for an account at earthlink.  She moved up with
&gt; my parents and forgot she had the account amidst all the other actually
&gt; important stuff you have to deal with when your identity's been stolen.
&gt; No clue what the password is.
&gt; Naturally the cc she used to sign up has been cancelled.  Now, she never
&gt; used the account after the first 2 days when I was testing it, and
&gt; certainly not after the 3 month free trial ended...but they sent
&gt; collection emails and now a collecitons agency has become involved.
&gt;
&gt; I don't mind paying the bill, but I want to speak to a human
&gt; being who has
&gt; sufficient access to call off the creditors and cancel the
&gt; account and deal with this
&gt; mess.  Does anybody have any contacts at Earthlink who can help
&gt; me get this nastiness resolved?  The customer service numbers and other
&gt; normal entry points are not doing any good at all.
&gt;
&gt; Thanks, as always
&gt; jenn
&gt;
&gt; --
&gt; Jenn Taylor
&gt; jtaylor at onlinea.com
&gt;
&gt; ------------------------------------------------------------------------
&gt; Obviously, a man's judgement cannot be better than the
&gt; information on which he
&gt; has based it.  Give him the truth and he may still go wrong when he has
&gt; the chance to be right, but give him no news or present him only
&gt; with distorted
&gt; and incomplete data, with ignorant, sloppy or biased reporting,
&gt; with propaganda
&gt; and deliberate falsehoods, and you destroy his whole reasoning
&gt; processes, and
&gt; make him something less than a man.
&gt; -- Arthur Hays Sulzberger
&gt;
&gt;
&gt; _______________________________________________
&gt; Ale mailing list
&gt; Ale at ale.org
&gt; <a  rel="nofollow" href="http://www.ale.org/mailman/listinfo/ale";>http://www.ale.org/mailman/listinfo/ale</a>
&gt;


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