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softlayer.com
- Subject: softlayer.com
- From: brak at gameservers.com (Brian Rak)
- Date: Fri, 22 Mar 2019 08:49:23 -0400
- In-reply-to: <SjzYdDpB3IjFG40m4VcINr0_VHEdYC9iAMhjwYaNrv7t7bpfgdblxsh6Qwr_Uh7u5mZHJsDIt9OQ3SFSBrxXdJYTvVBZhDm6MYe5Su4Ua8Y=@paolucci.ca>
- References: <CAO4Pa9pzji282_b6bZFc4eqyaRopb=vK2cdjLs1n4My-wh0C_A@mail.gmail.com> <CAO4Pa9r7G9Yq4AM0-J2p2zcQ6b2NZFNA+xdo5D3La5cSfacOCg@mail.gmail.com> <SjzYdDpB3IjFG40m4VcINr0_VHEdYC9iAMhjwYaNrv7t7bpfgdblxsh6Qwr_Uh7u5mZHJsDIt9OQ3SFSBrxXdJYTvVBZhDm6MYe5Su4Ua8Y=@paolucci.ca>
I've been trying to reach them regarding an abuse issue, and have
similarly had no actual luck in reaching their abuse/noc contacts.
On 3/21/2019 9:07 PM, andrew at paolucci.ca wrote:
> SoftLayer was aquirred by IBM, maybe reaching out to their NOC or
> support would be fruitful. IBM's DNS team is indeed mentioned in
> SoftLayers WHOIS info.
>
> Have you attempted email the addresses listed in the WHOIS for their ASN?
>
> network:Tech-Contact;I:sysadmins at softlayer.com <mailto:sysadmins at softlayer.com>
> network:Abuse-Contact;I:abuse at softlayer.com <mailto:abuse at softlayer.com>
> network:Updated-By:ipadmin at softlayer.com <mailto:ipadmin at softlayer.com>
>
> *Registrant Contact*
> Registrant Name
> Domain Administrator
> Registrant Organization
> Softlayer Technologies, Inc.
> Registrant Street
> 4849 Alpha Road
> Registrant City
> Dallas
> Registrant State/Province
> TX
> Registrant Postal Code
> 75244
> Registrant Country
> USUnited States
> Registrant Phone
> +1.2144420600
> Registrant Email
> bjohnson at softlayer.com <mailto:bjohnson at softlayer.com>
>
> *Administrative Contact*
> Admin Name
> Grace Micewicz
> Admin Organization
> International Business Machines Corporation
> Admin Street
> New Orchard Road
> Admin City
> Armonk
> Admin State/Province
> NY
> Admin Postal Code
> 10504
> Admin Country
> USUnited States
> Admin Phone
> +1.9147654227
> Admin Fax
> +1.9147654370
> Admin Email
> dnsadm at us.ibm.com <mailto:dnsadm at us.ibm.com>
>
>
> Regards.
> Andrew Paolucci
>
>
>
> â??â??â??â??â??â??â?? Original Message â??â??â??â??â??â??â??
> On Thursday, March 21, 2019 3:39 PM, John Alcock <john at alcock.org> wrote:
>
>> Still looking for anyone from softlayer.com <http://softlayer.com>
>>
>> It has been a challenge. Anything hosted by softlayer.com
>> <http://softlayer.com> is being blocked.
>>
>> Here is a small list so far
>>
>> windowbook.tpondemand.com <http://windowbook.tpondemand.com>
>> ahainstructornetwork.americanheart.org
>> <http://ahainstructornetwork.americanheart.org>
>> clover.com <http://clover.com>
>> Cebroker.com
>> Softlayer.com
>> indeed.com <http://indeed.com> & Enforce Staffing
>>
>> It is growing every day.
>>
>> John
>>
>>
>> On Wed, Mar 20, 2019 at 12:35 PM John Alcock <john at alcock.org
>> <mailto:john at alcock.org>> wrote:
>>
>> Afternoon,
>>
>> Thought I would start a new thread. After researching,
>> traceroutes, etc, I think I found my problem.
>>
>> 9 out of the 10 sites that subscribers on my new block is being
>> hosted by softlayer.
>>
>> Anyone on the list have contacts with softlayer. Right now I have
>> an email to abuse. The support line will not help me out.
>>
>> John
>>
>
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