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Inbound Call Issues
- Subject: Inbound Call Issues
- From: ross at tajvar.io (Ross Tajvar)
- Date: Fri, 17 Aug 2018 15:35:25 -0400
- In-reply-to: <CABSwQOPR4djaeS=jGMK-2wiL5quuBYt+kr5Q_=eGG3fbUcAOvQ@mail.gmail.com>
- References: <CABSwQOPR4djaeS=jGMK-2wiL5quuBYt+kr5Q_=eGG3fbUcAOvQ@mail.gmail.com>
I got this from Bandwidth earlier this afternoon. Might be related:
Inbound Calling to Canada <http://stspg.io/7d6996662>
Incident Report for Bandwidth
New Incident Status: Identified
Bandwidthâ??s vendor has identified the source of impairment within their
network and are working towards a resolution.
Aug 17, 12:03 EDT
Investigating
Bandwidth is currently working with our Canadian based vendor to
investigate inbound calling to Canadian Numbers.
Aug 17, 11:22 EDT
This incident affects: Inbound Calling Services (Inbound Calling (SIP)).
On Fri, Aug 17, 2018 at 3:31 PM, Will Duquette <willd at staff.gwi.net> wrote:
> Has anyone had issues reported over the last few weeks from customers with
> inbound calls in the Northeast reporting the following:
>
> 1. Long call setup
> 2. No ring back or very delayed ring back (Post Dial Delay)
> 3. Delayed audio in calls. Persons on each end maybe talking over each
> other.
> 4. Multiple call logs showing up for a single call in logs.
>
> We have been engaging multiple providers (CCI, Spectrum, Windstream and
> Onvoy) and have been making some progress but are looking to see if anyone
> else is experiencing the same issues.
>
> Thanks,
>
> --
> Will Duquette
>
> *Network Engineer II*GWI
>
> *Office:* 207-602-1228
> *Cell:* 207-590-2084
> *Fax:* 207-282-5036
> www.gwi.net
>
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