Best practices on logical separation of abuse@ vs dmca@ role inboxes

[dcorbe at hammerfiber.com (Daniel Corbe)]

On 8/5/2018 18:46:36, "Rich Kulawiec" <rsk at gsp.org> wrote:

>On Sun, Aug 05, 2018 at 07:43:36PM +0000, Daniel Corbe wrote:
>
>This is a solvable problem.  If they're sending unsolicited bulk email
>(aka "spam"), then they are, by definition, spammers.  Block them and
>move on.  If/when they decide to send proper DMCA notices and send them
>to the proper address, perhaps you can then allow them to petition for
>the privilege of access to your mail system.
>
>

It doesn't work like that though.   I can't just bitbucket DMCA takedown 
requests because I also provide people with cable TV service.  That 
means I have content contracts and these contracts are all very specific 
about what I need to do to process DMCA takedown requests.   I'm sure 
that they receive reports regularly from the companies they contract to 
do DMCA enforcment.    Or maybe they don't and I have no idea what I'm 
talking about.   But I'm still not going to put my content contracts at 
risk because I think my users would be even more pissed off if their 
cable TV packages were suddenly unavailable to them.

>