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which one a Technical Support or Help Desk
- Subject: which one a Technical Support or Help Desk
- From: Valdis.Kletnieks at vt.edu (Valdis.Kletnieks at vt.edu)
- Date: Sat, 03 Mar 2012 10:34:07 -0500
- In-reply-to: Your message of "Sat, 03 Mar 2012 07:04:52 PST." <CAAXNyuCkDqQH6rqOms=u37xAdBZy+f=v3CuhHRD9EtOMJy59=w@mail.gmail.com>
- References: <CADr6FMeR-5HwTrg69+n1931VBzh_9nmFbx+h1xzV4n33iCeQ2A@mail.gmail.com> <CAP-guGWODVCoPL5dG6Gq38t+mR3U5m-A9ojBeZixjSa60=2cgQ@mail.gmail.com> <CAAXNyuCkDqQH6rqOms=u37xAdBZy+f=v3CuhHRD9EtOMJy59=w@mail.gmail.com>
On Sat, 03 Mar 2012 07:04:52 PST, JoeSox said:
> Go with 'Technical Support' unless you want to take all sorts of calls
> with end users wanting help on operational training issues.
> THIS DOES HAPPEN!
Which is OK, if that's your business model. I know a few small ISPs that
are making a comfortable living selling repackaged DSL plus handholding.
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