Comcast vs. Verizon for repair methodologies

[randy at psg.com (Randy Bush)]

on bainbridge, i replaced centurystink dsl (756k/256k for $65/mo) with
comcast (20m/4m for $50/mo).  the installer was a knarly old dog, and
damned competent.  he cleaned up old cable on the pole and where it went
underground to the house.  he cleaned up the box and replaced in-house
junctions.  then he accidentally left 8m of coax to get from the in-wall
cable outlet to my 'puter area, and rode off in his white van into the
sunset.

now if i could get that kind of professionalism from twt in hawaii ...

randy