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consumer DSL problems
- Subject: consumer DSL problems
- From: bclark at spectraaccess.com (Bret Clark)
- Date: Tue, 01 Nov 2011 08:05:42 -0400
- In-reply-to: <CACwkm_Odxi4-kSx43xppjUd3osaFAXz1tAAg1=-BPuUO9T0gnw@mail.gmail.com>
- References: <CACwkm_Odxi4-kSx43xppjUd3osaFAXz1tAAg1=-BPuUO9T0gnw@mail.gmail.com>
On 11/01/2011 05:03 AM, Mike Reed wrote:
>
> Is there a common policy on rendering vendor-supplied CPEs unusable?
Yes if they are old.
> As a network operator to residential users, would you notify any
> potentially affected users before making such a change?
Any responsible provider would make sure to notify users before making
the change and then not make the change until all users had been
upgraded to a new modem...within reason of course...some customer are
hard to reach and never respond, so at some point you just have to make
the switch.
Regards,
Bret