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SORBS contact
- Subject: SORBS contact
- From: nick at foobar.org (Nick Hilliard)
- Date: Fri, 29 Jul 2011 23:24:30 +0100
- In-reply-to: <[email protected]>
- References: <[email protected]> <7ca7f45c-55da-4ce3-b0f6-db3ce3108b48@brw-abs-office> <20110728145025.3d04c46b@petrie> <[email protected]>
On 29/07/2011 22:55, Michelle Sullivan wrote:
> Friendly or non friendly response is usually gaugable in advance by the
> tone of the initial email.
Which is usually gaugeable in advance by the tone of the customer
complaints that precipitated contact with SORBS in the first place.
Email is such a lousy medium for this. We're all much more decent people
in person than over snarky emails.
Nick