PacketShader

[nenolod at systeminplace.net (William Pitcock)]

Vyatta's commercial products (the bundles with OS+Hardware) come with adequate support in my experience.

William

(Sorry for topposting.  The android email experience is depressingly lacking.)

Andrew Kirch <trelane at trelane.net> wrote:

>  On 8/23/2010 1:17 PM, Joel Jaeggli wrote:
>> What it really comes down to is packets per watt or packets per dollar,
>> if it's cheaper to do it this way then people will, if not BFD.
>
>I disagree here.  Core routing isn't purchased based on cost, it's 
>purchased based on support.  People have not adopted Vayetta, or 
>Mikrotik or many of the other small routing platforms which are in fact 
>MUCH cheaper than the bridge or the tree (cisco or juniper), and the 
>reason is simply support.
>
>If my router breaks beyond my ability to fix it I have a certified 
>engineer (of some value or other) at my site with parts to fix it within 
>4 hours.  This is why people go with Cisco and Juniper.  It's also a 
>mechanism of CYA.  Would we rather tell our boss that the company has 
>responded and dropped the replacement part in the mail, or that a 
>technician from the router supplier is on their way and will be here 
>very shortly, and ooh, by the way, you did recommend redundant hardware 
>when the piece that broke was purchased, and it was available at a discount.
>
>Andrew
>