[NANOG] Installation troubles with GlobalCrossing

[dsiegel at siegelie.com (Dave Siegel)]

Hi Eric, 

Sorry you're having troubles.  If you send me an email with your 
customer information or give me a call I'll look into this and get
you sorted out.

Dave Siegel
VP Global IP/Data Services Product Management
716-408-2608

On Thu, May 15, 2008 at 09:38:04AM +0200, Erich Hohermuth reportedly typed:
> Dear members,
> 
> I just want to ask if anyone else have major troubles to install new or
> upgrade services with Global Crossing ?
> 
> The story:
> 
> Last year on December we ordered two layer2 point to point connections
> based on gigabit ethernet connections. The main idea was to directly
> connect to the peering point. After waiting 3 months and lots of mails
> they get the right hardware in place but now 6 months later we still
> don't have a running service, because they just implement something with
> tagged interfaces on one the peering point site without asking.
> 
> Regards
> 	Eric
> 
> _______________________________________________
> NANOG mailing list
> NANOG at nanog.org
> http://mailman.nanog.org/mailman/listinfo/nanog

-- 
Dave Siegel                     http://www.siegelie.com/blog/
have you read my blogs today?   http://blogs.globalcrossing.com/dsiegel/