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[ale] OT: comcast/xfinity
- Subject: [ale] OT: comcast/xfinity
- From: lnxgnome at hopnet.net (lnxgnome)
- Date: Wed, 17 May 2017 07:40:55 -0400
- In-reply-to: <CABo2fvDge6vfE+YhkjL93cGa9=ccED6pHWhQUrf_D0uqayiUdw@mail.gmail.com>
- References: <CABo2fvDge6vfE+YhkjL93cGa9=ccED6pHWhQUrf_D0uqayiUdw@mail.gmail.com>
On 5/17/17 7:25 AM, Boris Borisov wrote:
> I've tried to settle some bill issue with xfinity over live chat.
>
> Did you knew that they had this department?
>
Yes. They sent me there last time I called and said "I want to lower
my bill". It's all about customer retention. If you are willing to
walk away from Comcast, they can offer some decent incentives to keep
you as a customer.