[ale] UPS

[tfreeman at intel.digichem.net (Tom Freeman)]

+1 on the Batteries +

The franchise (I think it is a franchise at least) down the road from me 
has dealt quickly and competently with all battery and charger problems 
I've shoved at them.

On Mon, 4 Feb 2013, Sean Kilpatrick wrote:

> 
> To find out what was wrong with my unit, I hauled it down to the nearest
> Batteries + outlet. The clerk there easily pulled the batteries and
> discovered that one had about half its rated amperage left, and the other
> was essentially flat. New batteries did not revive the unit and he
> generously offered to deal with the carcass for me.
> 
> But Batteries + has all sorts of batteries for UPS units. Iwouldn't think of
> looking anywhere else for replacements.
> 
> Sean
> 
> ---------------------------------------------------------------------------
> ----
> 
> On Monday, February 04, 2013 05:31:32 pm Michael Nolan wrote:
> 
> > In the past ~15 years, I've probably been through about 20 UPS units,
> 
> > and had the best service out of APC. All of the 5 units I have now are
> 
> > APC.
> 
> >
> 
> > The last set of replacement batteries I bought were DOA, and I bought
> 
> > them through the APC website, via a "recommended" partner. I could get
> 
> > APC to do nothing about this and they offed me to the third party
> 
> > vendor who wanted me to ship the batteries back at my expense and wait
> 
> > until they evaluated them before replacement.
> 
> >
> 
> > These were APC labeled batteries and this apparently how they handle
> 
> > replacements now.
> 
> >
> 
> > This would have left me with no backup on some critical and expensive
> 
> > electronics. So I reconfigured using other units I already had.
> 
> >
> 
> > APC in the past has been very good, but I don't know what is going on
> 
> > with their change in the way replacement batteries are handled.
> 
> >
> 
> > The batteries sit on the bench untouched since, and this thread may or
> 
> > may not reawaken me to do something about it.
> 
> 
>