On 8/14/2012 4:19 PM, Michael Campbell wrote: > On Tue, Aug 14, 2012 at 2:30 PM, Lightner, Jeff <JLightner at water.com> wrote: >> Why is it every time you go to a store these days they tell you ?we can >> order that for you? rather than keeping things in stock? > > Because inventory is a liability. Apparently, they haven't realized the loss of customers is also a liability.