[ale] Very thin details - Unable to remove files from an Apple

[jlightner at water.com (Lightner, Jeff)]

My neighbor has an Apple laptop.   Last night she mentioned she'd been
trying to delete some files but was getting a message indicating
something like they can't be deleted because they're in "the mac"...
(mach...? mack...?).    She wants me to look at it this weekend but I
know very little about Apple stuff.    Since I haven't seen it yet I
don't know the exact message.   Just wondering if this snippet of info
means anything to any of you Apple users and if so what I should expect
and do when I do see it.

 

It may be something I can figure out easily once I see it.   The last
problem she had was due to a powered off printer.  :-)   Just figured
I'd ask ahead of time.
 
Proud partner. Susan G. Komen for the Cure.
 
Please consider our environment before printing this e-mail or attachments.
----------------------------------
CONFIDENTIALITY NOTICE: This e-mail may contain privileged or confidential information and is for the sole use of the intended recipient(s). If you are not the intended recipient, any disclosure, copying, distribution, or use of the contents of this information is prohibited and may be unlawful. If you have received this electronic transmission in error, please reply immediately to the sender that you have received the message in error, and delete it. Thank you.
----------------------------------
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mail.ale.org/pipermail/ale/attachments/20100909/d04c9d68/attachment.html