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[ale] tier2-3 support

Subject: [ale] tier2-3 support
From: ale at pcartwright.com (Paul Cartwright)
Date: Fri, 7 May 2010 05:42:29 -0400

I was asked if I would work for someone as a tier2-3 support person for an 
Avaya product.He asked what I would ask for an hourly rate. I've never been 
involved in support before, I installed the product for 3 years..
any hints, pleases to look for info, comments?

-- 
Paul Cartwright
Registered Linux user # 367800
Registered Ubuntu User #12459
http://usdebtclock.org/

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- [ale] tier2-3 support
  - From: meuon at geeklabs.com (Mike Harrison)

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