[ale] Internet access under Linux

[fd0man at gmail.com (fd0man™—The Magical Floppy Man)]

On Thu, 2006-08-31 at 11:34 -0400, Jerry Yu wrote:

> time & again, I am disappointed & "shocked" to learn that big ISPs
> like Comcast don't have service monitors built for their important
> services. They probably have big/expensive NMS suites in place, but
> (end-to-end) service monitoring seems to be always get left out once
> the big/expensive NMS consults left. 
> More often than not,  I have to tell them it is their router/dhcp
> server at fault instead of my networking gears, while the rep insist
> that there's no outage reported/logged. Hmmm, maybe the customer
> complaints of outages is their default and only end-to-end service
> monitors ? 
> 


That could be? but then you would think that they would listen to their
customers.  It took me quite a while to find someone in CC that would
listen to me.

    ? Mike

--
The fd0man??The Magical Floppy Man! (fd0man at gmail.com) 
"One world, one web, one program"  ?Microsoft promotional ad 
"Ein Volk, ein Reich, ein Fuehrer"  ?Adolf Hitler 
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