[ale] Vonage alternatives...

[esoteric at 3times25.net (Geoffrey)]

Ben Scherrey wrote:
> I'm having trouble with my Vonage service today. Got a dial tone - 
> everything looks good - but every time I try to place an outbound call I 
> get a fast busy. Called their tech support number. After navigating four 
> levels of menus it transfers me to  - a BUSY SIGNAL!! GEEZ!! I need a 
> more reliable service provider. Appreciate any comments based on 
> experience.

I had a 'self induced' problem last week.  Before I figured out it was 
my mistake, I spent 2 hours on hold with Vonage.  I did finally get 
through, but the wait time was really totally unacceptable.

Unfortunately, I suspect this is the way this will likely be in the future.

The nice thing is, you can add another provider without getting rid of 
your current service.  Most offer free hardware.

-- 
Until later, Geoffrey